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Shipping & Returns
                                                         CHANGES / RETURNS GOODS

1/   Before making a change or return goods, necessarily has to take contact with us to info@flamencochueca.com. To explain the problem you have and try to find a solution.. Don´t forget to include your name and the purchase reference. Thank for your cooperation.
2/   The client has the possibility to return or change the product within the first 14 days from the receipt of the merchandise. Whenever the conditions set out in this page are fulfilled.
3/   Send the items that you want to return or change, including inside the package the number of the purchase or reference.
4/   Necessarily all the change and returns must be sending by economic mail, person to person without declaring the costume value. We will not accept shipments in which we have to pay customs expenses.

Shipping data:
Mr. Carlos Flores
Calle Juan de la Hoz 17.
Madrid 28028
Spain  

5/   The pack should not have any seals or adhesive tapes of other companies of transport. Otherwise flamencochueca reserves the right to reject the return or change items.
6 /   If the change or return was originated by a mistake of our services, we will refund the shipping costs.
7/   Once received the merchandise in our office, and previous checking of the condition of the same one, we will proceed to refund the amount according to the method of payment by the customer

                                       PRODUCTS THAT DO NOT ADMIT RETURN OR CHANGE

1/   Product made specially for you.
2/   Posters customized for you.
3/   Cd - Dvd - books without his original packing.
4/   If there is a color difference between the product received and the photo that appears in your computer.
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